Who this is for
Parent
Most of what DualEnroll asks of you arrives by email, and you can usually finish it without creating an account. These are the questions parents ask most often, ordered the way you are likely to meet them.
Do I need a DualEnroll account?
Usually not. When something needs your attention (giving consent, for example) DualEnroll emails you a link that takes you straight to it. You complete it from that link; there is no account to create and no password to remember.
Keep the email. If you lose it, the college or your student’s high school can send it again.
What does the parent consent step ask of me?
It asks you to approve (or decline) your student taking a specific college course, and it is the step that most often holds up an enrollment. It takes a couple of minutes from the emailed link.
Full steps: Complete the parent consent step
I received the same email again — did something go wrong?
Almost always no. DualEnroll re-sends reminders automatically while a step is still waiting, so a repeat usually means the step has not been completed yet. Not that your first response was lost.
More detail: I keep getting the same DualEnroll reminder email
Can I get my student’s transcript from DualEnroll?
No: DualEnroll does not issue transcripts. The credit belongs to the college that taught the course, so an official transcript is requested from that college’s registrar.
If you see a transcript in DualEnroll, it is the high school transcript uploaded as part of the application, not a record of college credit earned.
Can my student drop a course after registering?
In most programs yes, and your student can usually do it themselves once the registration is complete. Some colleges turn that off, in which case you contact the college instead.
The deadlines are the college’s, not the high school’s. Dropping late can mean owing fees or a W on the college transcript, so check the date with the college first.
Need help with something else?
Contact the college running your student’s dual enrollment program. They can see the enrollment and where it has got to.